Privacy & Cookies Policy

1. Data Controller

The Company is the data controller for your personal data and is responsible for ensuring that your personal data is handled in compliance with applicable data protection laws.

2. What's the point of this policy?

2.1 This policy tells you what to expect when we collect your personal information. Please only use our service if you are completely happy with this policy.

2.2 Generally, the policy covers only information provided to us. It doesn’t cover personal information which you give to other people, such as payment providers or other websites. If you use them, please check their privacy policies. We act as "data processors"; if necessary, please contact the service users, who are the "data controllers".

3. Personal Data We Collect

• Identifying Information: Name, surname, age, company name, company information, email address, phone number.
• Account Information: Account credentials, subscription details, billing information.
• Usage Data: Information about how you interact with the Software, such as IP address, browser type, access times, and pages viewed.
• Device Information: Device type, operating system, and version.
• Billing Information: Billing address, last four digits and expiry date of credit card from our payment providers.
• Automated Information: Login details, referral site, search queries, and transactional data.

4. Legal Basis for Collection

We collect your data to provide services under contract. Additional uses (like marketing) are subject to your consent. We process browsing and technical data based on legitimate interest to improve our service.

5. How We Use Your Data

• Operate and maintain the Software.
• Process transactions and support.
• Communicate updates and changes.
• Analyze and improve performance.
• Comply with laws and resolve disputes.
• Send marketing (with consent).

6. What About Cookies?

We and/or third parties use cookies to enhance functionality and track usage. Rejecting cookies may limit functionality.

• Session cookies: Temporary and deleted on close.
• Operational cookies: Persistent for sessions and affiliate tracking.
• Google cookies: Analytics and metrics.
• Social media cookies: Facebook, etc.
• Payment cookies: Stripe, PayPal, etc.
• Cookie-warning cookie: Saves your preferences for 1 year.

Continued use after notice implies consent.

7. What Do We Do with Personal Information?

We use your data to provide services, process payments, fulfill orders, and improve the service. We may use it for marketing with your consent.

8. How Long Do We Keep It?

Data is deleted upon account closure unless needed for tax/legal reasons, in which case it's retained for up to six years. Marketing data is retained until opt-out or deletion.

9. Who Do We Share Your Data With?

• Service providers (hosting, analytics, communication).
• The public (if you post on public forums).
• Authorities (if legally required or to enforce our rights).
• Buyers/investors (if ownership changes).

10. Payment Details

Payments are processed externally (e.g., Stripe/PayPal). We do not store full credit card information.

11. Your Rights Under GDPR

• Access your data.
• Rectify inaccuracies.
• Delete your data.
• Restrict processing in some situations.
• Portability of your data.
• Object to certain uses.
• Withdraw consent anytime.

Email support@galvanipower.com to exercise your rights.

12. Security of Your Data

We implement appropriate safeguards but cannot guarantee 100% security of transmissions over the internet.

13. International Transfers

Your data may be transferred outside your country. We ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this policy. Continued use after changes means you accept the new policy.